Privacy & cookies
Updated 8 October 2026. This notice describes how Serandib Tech Solutions handles information on this website.
Project inquiries
When you use the project form, we store your name, email, selected service, budget range, timeline and message to review and respond to your inquiry. Access is restricted to the company’s authenticated project inbox. An email notification may also be sent to the company when configured.
Our assistant
Common questions are answered from local business information. When AI is enabled, your message and up to four recent chat messages are sent to OpenAI to generate a reply. Avoid sharing passwords, payment details or sensitive personal information in chat. Replies are advisory; confirm project details with the team.
AI request storage is disabled in our API requests; OpenAI’s own processing and retention policies still apply. A server cache may retain a reply for up to one hour. Expired cache entries are removed when the assistant is next used. Your conversation in this browser is kept in page memory and clears when the page reloads.
Voice features
Voice input only starts when you choose the microphone control and grant permission. Depending on your browser, speech recognition may be processed by its provider. You review the transcript before sending it. Read-aloud uses your browser’s available voices and may not support every language.
Essential storage
A session cookie protects forms and supports admin authentication. It is not used for advertising. Session storage remembers whether you have seen the opening animation. Hashed network identifiers and counters limit abuse; expired counters are removed as new requests are handled. First-party visitor statistics record page counts, hashed browser session identifiers, device/browser categories and referring host names for up to 90 days. These help the company understand website traffic. They do not identify people or collect precise location. No third-party analytics or advertising trackers are included.
Retention and requests
Project inquiries, including archived records, remain in private company storage until the administrator removes them according to the retention schedule. You can ask the team to review, correct or delete your inquiry through the project form or at serandibtechsolutions@gmail.com. Include your inquiry reference where possible. The administrator should set an appropriate retention schedule and regularly remove information no longer needed.